This strategic implementation plan outlined the concrete steps to turn a social media strategy into the actions that helped a company accomplish its overall goals and objectives. It resulted in a 25.5% decrease in post volume and 30% increase in team capacity.

This workload schedule utilized capacity planning to determine an employee's ability to take on additional assignments. It allowed us to determine the resources needed to deliver projects without causing any delays or missed deadlines.

This  project brief was created to standardize work requests and improve project understanding. It was adopted by the entire team and improved project performance (e.g. on-time delivery, decreased number of clarifying questions, improved utilization rate) by 15%.